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Receive Healthy Blue emails from Blue Cross and Blue Shield of North Carolina

Blue Cross and Blue Shield of North Carolina is now sending some Healthy Blue bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.

Provider Services

For provider questions and claims issues:
Phone: 1-844-594-5072

  • Eligibility verification — Prompt 1
  • Authorizations and precertification — Prompt 2
  • Claims status — Prompt 3
  • Provider relations — Prompt 4
  • Pharmacy department — Prompt 5
  • Care management — Prompt 6
  • Inpatient coordination — Prompt 7