Electronic data interchange

Availity serves as our electronic data interchange (EDI) partner for all electronic data and transactions.

Methods to exchange EDI transmissions with the Availity EDI gateway:

1. If you are already exchanging EDI files, you can use your existing clearinghouse or billing company for your Healthy Blue transmissions. Please work with them to ensure connectivity to the Availity EDI gateway.
2. Become a direct trading partner with the Availity EDI gateway.
3. Use a direct, single claim entry through the Availity Portal.

Providers, billing services and clearinghouses who are not currently exchanging EDI transactions can register with Availity.

The Availity Welcome Application is your map to setting up your business for exchanging EDI transactions with Availity.

Electronic funds transfer (EFT)

Electronic claims payment through electronic funds transfer (EFT) is a secure and fast way to receive payment, reducing administrative processes. EFT deposits are assigned a trace number that is matched to the 835 Electronic Remittance Advice (ERA) for simple payment reconciliation.

As of November 1, 2021, use enrollsafe.payeehub.org to register and manage EFT account changes.

Electronic remittance advice (835)

The 835 eliminates the need for paper remittance reconciliation.

Use Availity to register and manage ERA account changes with these easy steps:

• Log in to Availity.
• Select My Providers > Enrollment Center > ERA Enrollment.

Note: If you use a clearinghouse or vendor, please work with them on ERA registration and receiving your ERAs.

Contacting Availity

Please contact Availity Client Services with any questions at 1-800-AVAILITY (1-800-282-4548) Monday to Friday, 8 a.m. to 7:30 p.m. (Eastern Time).