Medicaid Providers

Healthy Blue Training Academy

The Healthy Blue Training Academy offers you and your staff an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they become available.

Training and tutorials

Schedules and registration

Improving patient experience

The My Diverse Patients website offers learning experiences and techniques for providing the individualized care every patient deserves, regardless of their diverse background.


Provider manual

The Healthy Blue provider manual provides key administrative information, including the quality improvement program, the utilization management program, quality standards, claims appeals, and reimbursement and administration policy information.

View or download the provider manual.

Learn about Availity

Many of the tools you need — eligibility and benefits inquiries, claims submission, claims status inquiries and authorizations — can be accessed through Availity. You can find instructions for locating and using these tools on the Learn about Availity page.


Electronic data interchange


Provider tools & resources

Interested in becoming a provider in the Healthy Blue network?

We look forward to working with you to provide quality services to our members.