Healthy Blue Training Academy
The Healthy Blue Training Academy offers you and your staff an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they become available.
Training and tutorials
Schedules and registration
Improving patient experience
The My Diverse Patients website offers learning experiences and techniques for providing the individualized care every patient deserves, regardless of their diverse background.
Provider manual
The Healthy Blue provider manual provides key administrative information, including the quality improvement program, the utilization management program, quality standards, claims appeals, and reimbursement and administration policy information.
View or download the provider manual.
Learn about Availity
Many of the tools you need — eligibility and benefits inquiries, claims submission, claims status inquiries and authorizations — can be accessed through Availity. You can find instructions for locating and using these tools on the Learn about Availity page.