Training academy
The Healthy Blue plan in North Carolina offers an extensive library of training and continuing education opportunities.
Our training resources are now easier to access with specific locations to find the exact learning materials unique to the topic you are looking for.
All topics
Resources to further every provider’s education
Home to all the training and onboarding resources that every provider — new or experienced — can use to further their education.
Events to keep you up to date
Find upcoming webinars, training sessions, and other events to keep you up to date on available learning opportunities.
Resources to achieve health equity
To best serve our diverse populations it is important for our providers to have the knowledge, resources, and tools to provide the best care to all our members.
Screening, brief intervention, and referral to treatment
SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.
Improving the patient experience
A series of online course for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.
Our full library of provider materials
Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.
Online training in Availity
The Healthy Blue plan in North Carolina offers online training to assist you in caring for our members with consideration of their personal language needs, thoughts, customs, beliefs, and values.
All contracted health care providers with Healthy Blue should complete the online Cultural Competency Training .
Accessing training within Availity Essentials
- Log in to the Availity Essentials website.
- From the Availity Essentials home page, select Payer Spaces from the top navigation.
- Select the Healthy Blue health plan from the Payer Spaces menu.
- Select Access Your Custom Learning Center from the Applications tab.
- Complete your Profile if prompted.
- Choose from the available courses listed, search the catalog or navigate to specific courses using the Filters menu on the left side of the screen.
Availity Essentials training resources
Helpful training materials for understanding how to use Availity Essentials and electronic data interchange.