Claims overview
Filing your claims should be simple. That’s why Blue Cross and Blue Shield of North Carolina uses Availity, a secure and full-service web portal that offers a claims clearinghouse and real-time transactions at no charge to Healthy Blue contracted providers. You can use Availity to submit and check the status of all your claims and much more at www.availity.com .
Don’t have an Availity account? You can register for free.
More resources
Electronic data interchange
Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a structured format. EDI provides a faster and cleaner method for delivering time-dependent data, saving you time compared to filing paper claims.
Provider disputes
You have the right to request an appeal of a claim decision. You may request this appeal on your own behalf or on behalf of a covered Individual.
Reimbursement policies
Reimbursement policies outline the basic terms for reimbursement services covered under our members’ benefits plans.