Privacy policy

By using provider.healthybluenc.com and any affiliated website, collectively Blue Cross and Blue Shield of North Carolina (Blue Cross NC), you agree to abide by the following Terms of Use, which are in addition to any general requirements listed on provider.healthybluenc.com or any website operated for or on behalf of Blue Cross NC.

Electronic communications

Electronic Communications include you visiting provider.healthybluenc.com (and any other registered domains of Blue Cross NC), us posting notices to those sites, and emails sent by you to us or vice versa. By engaging in any of these electronic communications, you consent to receive communications from us electronically and agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications would in writing.

Use of material

The contents of this website contain protected health information as defined under the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and any applicable amendments. By accessing this information, you agree to abide by the applicable state and federal laws and regulations as well as any Healthy Blue policies and procedures governing privacy.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Blue Cross NC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Blue Cross NC and protected by all applicable U.S. and international copyright laws. All software used on this site is the property of Blue Cross NC or its software suppliers and protected by United States and international copyright laws as applicable.

License and site access

Blue Cross NC grants you a limited license to access and make use of this site and not to download (other than page caching) or modify it, any portion of it, except with the express written consent of Blue Cross NC. This license does not include any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any purposes other than those intended between the provider and Blue Cross NC without the express written consent of Blue Cross NC. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Blue Cross NC without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Blue Cross NC name or trademarks without the express written consent of Blue Cross NC. Blue Cross NC granting you access to this site shall not be construed as granting you any license under any trademark, copyright or invention controlled by Blue Cross NC. Any unauthorized use terminates the permission or license granted by Blue Cross NC. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of provider.healthybluenc.com so long as the link does not portray Blue Cross NC, its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. You may not use any Blue Cross NC logo or other proprietary graphic or trademark as part of the link without express written permission.

Your account

If you use provider.healthybluenc.com, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Blue Cross NC reserves the right to refuse service, terminate accounts, and remove or edit content to their sole discretion.

Content of materials

The materials included within this website, with the exception of information already located within the public domain, include copyrighted material, trademarks and other proprietary information. In the event that certain information contained within the website is provided by third parties, Blue Cross NC cannot represent or guarantee the truthfulness, accuracy or reliability of the third parties’ information.

Liability

BLUE CROSS NC CANNOT WARRANT THAT THE WEBSITE WILL OPERATE ERROR FREE. THERE IS NO REPRESENTATION BY BLUE CROSS NC THAT THIS WEBSITE AND UNDERLYING SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. Blue Cross NC DOES NOT WARRANT THAT THIS SITE WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE, OR ERROR-FREE, NOR DOES Blue Cross NC WARRANT ANY CONNECTION TO OR TRANSMISSION FROM THE INTERNET.

Other businesses

Parties other than Blue Cross NC provide services. In addition, we may provide links to the sites of affiliated companies and other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these businesses or individuals, or the content of their websites. Blue Cross NC does not assume any responsibility or liability for the actions, product and content of these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Fraud and abuse

All authorized users agree that the website and information will not be used in violation of any laws including, without limitation, those laws or regulations relating to fraud and abuse, anti-kickback provisions of Medicare and Medicaid laws.

Indemnity

User agrees to indemnify and hold Blue Cross NC and its officers, directors, agents, subsidiaries and employees harmless from any claim or demand (including attorneys' fees) made or incurred by any third party due to or arising out of your use of this website or your violation of any law or the rights of a third party relating to your use of the website.

Disputes

Any dispute among the parties hereto shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of laws principles. Each party hereby irrevocably consents, in any dispute, action, litigation or other proceeding to the jurisdiction of the state and federal courts wherein lies venue for the City of Durham, North Carolina, and irrevocably waives, to the fullest extent permitted by law, the defense of an inconvenient forum to the maintenance of such suit, action or proceeding in such court and further waives the right to object, with respect to such suit, action or proceeding, that such court does not have jurisdiction over such party or that venue is improper.