We work with several organizations to provide our members with quality services. For information about these organizations and the services they provide, please visit their websites.
Services Covered Under the North Carolina State Plan or Fee-for-Service Medicaid
Some services are covered by the North Carolina State Plan or fee-for-service Medicaid instead of Blue Cross and Blue Shield of North Carolina. These services are called carved-out services. Refer to the NC Medicaid Clinical Coverage policies for carved out services.
For more information, go to NCTracks , or call 1-800-688-6696.
For details and where to access these services, call the North Carolina Department of Health and Human Services (NCDHHS) at 919-855-4800.
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Prior authorization lookup tool
- Prior authorization requirements
- Claims overview
- Member eligibility and pharmacy overview