If you are not yet enrolled in electronic funds transfer (EFT), this is a great time to sign up! Effective November 1, 2021, EnrollSafe is the EFT enrollment website for Healthy Blue providers with Blue Cross and Blue Shield of North Carolina. EnrollSafe is secure and available 24 hours a day. You’ll receive your payments up to seven days sooner than through the paper check method. It’s easy to sign up. Just visit EnrollSafe at
https://enrollsafe.payeehub.org to enroll in EFT. Complete the registration, then follow the prompts through the EnrollSafe secure portal to the enrollment page, which will provide the required information to receive direct deposits. If you have any questions about EFT, please contact your Healthy Blue Provider Relations representative or call Provider Services at 844-594-5072 for more information.
Known Issues Bulletin: May 20, 2022
The table provides information related to known issues impacting providers. This information will be updated weekly on Fridays.
Early Elective Delivery New Claim Submission Process
Beginning June 1, 2022, your health plan will be implementing a new Early Elective Delivery (EEDs) claim submission process, which will capture non-medically necessary EEDs and, at the same time, distinguish uncomplicated spontaneous labor/vaginal deliveries at 37 to 38 weeks’ gestation.
Clarification for Submitting a Home Infusion Therapy Claim
This document will inform providers of the requirements for submitting a Home Infusion Therapy (HIT) claim
1099 Frequently Asked Questions
The FAQs provide information and guidance regarding 1099s.
Requesting a Prior Authorization for Outpatient Specialized Therapy Services
Outpatient Specialized Therapies consist of evaluations, re-evaluations, and multidisciplinary evaluations as well as therapeutic physical, occupational, speech, respiratory, and audiology services provided in all settings except hospital and rehabilitation inpatient settings.