Our Disease Management team is based on a system of coordinated care management interventions and communications designed to assist physicians and others in managing the chronic conditions of Healthy Blue members.
The mission of the Disease Management team is to improve the health and quality of life for Healthy Blue members by encouraging member self-care efforts, coordinating health care education and providing interventions along the continuum of care.
Members diagnosed with one or more of the conditions listed below are eligible for DM/PHP services:
To refer a member to the Disease Management/Population Health Program, fill out our DM/PHP Referral Form and email the completed form to DM-PHP-Provider-Referrals@healthybluenc.com.
Email us at DM-PHP-Provider-Referrals@healthybluenc.com or call 888-830-4300 from 8:30 a.m. to 5:30 p.m. local time, Monday through Friday. Confidential voicemail is available 24 hours a day.
We offer assistance with weight management, nutrition, and tobacco cessation. The Wellness Program helps members by establishing individual goals and providing support and follow-up over a six-month period. Program offered to members ages 18 and older.
To refer a member, fill out our Clinical Health Promotion Program Referral Form and email the completed form to DM-PHP-Provider-Referrals@healthybluenc.com.
Call 844-421-5661, Monday to Friday from 8:30 a.m. to 5:30 p.m.
You have additional rights and responsibilities such as the right to:
These rights and responsibilities can also be found in the provider manual.
Our DM programs do not advertise, market, or promote specific products or services to members or providers.
Our DM programs do not have any financial ownership arrangements with anyone who advertises, markets, or provides the goods and services we offer.